Is the pop-up shown after a mouse click or a key press?Ĭertain events, such as clicking or pressing a key, can spawn pop-ups regardless of if the pop-up blocker is on. Any changes you've made will automatically be saved. Click on Save Changes to update your changes.If the site that's opening pop-ups is listed here, select it and click Remove Website.A dialog box will open with a list of sites that are allowed to show pop-ups. To the right of Block pop-up windows, click the Exceptions… button.Make sure the Block pop-up windows checkbox is checked.Select the Privacy & Security panel and go to the Permissions section.Is the pop-up blocker on and enabled for this site? For help, see Troubleshoot Firefox issues caused by malware. ![]() If you don't see these buttons, you may have malware on your computer that causes the pop-ups.If you see the address bar with the Tracking Protection button and the Site Identity button in the pop-up window, the pop-up is coming from Firefox.You can determine where the pop-up is coming from by the appearance of the window. The pop-up may not actually be coming from Firefox. Pop-ups not being blocked Is the pop-up coming from Firefox? Click the Remove All Websites button to remove all websites from the exceptions list.Ĭlick the Save Changes button to apply your changes.Select a website from the list and click the Remove Website button to remove it from the exceptions list. ![]()
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